Once you purchased an item, an email will arrive in your inbox detailing all the important information you have inserted in the website. If this email is not on your inbox right away, please check your spam folder.

We often offer customization regarding engraving or sewing initials or names/nicknames.
It is up to you to decide how you want to personalize your items. Please make sure to check the customization box on our product page and write up to three letters. We will take care of the rest.

Our beautiful Bagsential Bag and Shoe Pillows are 100% handmade with the highest quality velvet material. Furthermore, the pile is 80% cotton and 20% polyester, a natural fiber which gives our pillows an amazing luxury touch!

When it comes to privacy and security, all the sensitive data you provide to fill in on our website in order to make a purchase, are secure. We do not use your information and we do not expose it to third parties.
We accurately protect your personal information, especially regarding orders and payment information.

Bagsential is dedicated to protecting the identity of the buyer while offering a pleasant experience with our brand. Your billing information is secure due to using safe methods of purchasing and we do not interfere with your data.

If there is any concern regarding the process of purchasing you can email us at bagsential@gmail.com.